Maintenance

Communicoms is a maintenance provider to the channel and has grown to become one of the UKs recognised leading, independent maintainers, supplying maintenance support and professional services to customers and dealers nationwide.

Nearly half of the customer sites we maintain are through partnerships with companies who recognise the value of subcontracting maintenance and professional services outside their own skill sets. We have achieved this position by driving the best value we believe in the current market in offering our customers high quality service at a competitive price. Our offering is simple: one point of contact for all your telecoms needs providing everything from systems maintenance, consultancy, project management, engineering and training.

• Full UK wide coverage across multiple technologies
• Multi- product skilled and security cleared engineers nationwide
• A single point of contact & ownership for fault resolution
• Efficient online fault reporting and tracking tools
• Team of sales, engineering and service support backing you up

Maintenance general

• Minimise system downtime (remote diagnostics)
• Reduce ownership costs
• Prolong the life of existing system
• Maintain/enhance communications efficiency

• Fully vendor trained and experienced engineers
• Full range of replacement parts housed on our premises
• Class leading response times with National coverage
• Implementation of software updates (keeping your system up to date)
• Permanently staffed Helpdesk
• Unlimited Free remote programming and diagnostics (where available)
• System health check and regular programming reviews
• Bespoke SLA’s
• Liaison with network providers